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Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - Mirage
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 8, 2022Business News, Research and Innovation
From fishing campus waters as a kid to graduating with a perfect 4.0
Seth Leskanic has had a personal connection with the USF St. Petersburg campus since he was a kid fishing the waters on the edge of campus. Now he is graduating from his hometown university with a perfect 4.0 GPA.
December 8, 2022Business News, Honors and Awards, Spotlights
Supply Chain Innovation Lab projects address Florida’s freight and logistics network
Researchers with the University of South Florida Supply Chain Innovation Lab at the Muma College of Business have completed two sister projects aimed at helping to improve the state’s freight transportation and logistics network.
December 8, 2022Business News, Research and Innovation
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - Tech Xplore
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 7, 2022Business News, Research and Innovation
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - USF News
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
Student Spotlight: Gabriel Mocelin lands Goldman Sachs summer internship in New York City
University of South Florida finance student Gabriel Mocelin landed his dream internship and is headed to New York this summer to learn from the best at Goldman Sachs. But when he started classes at USF, he knew little about the finance industry or how to best prepare himself for a career in finance.
December 6, 2022Business News, Spotlights
Shoppers Spotting Tip Requests in Unusual Places - CNN
Tipping requests are showing up in growingly unusual places. Here's what to know, so you can determine whether to tip or skip straight from @MisterManners
December 4, 2022
When to tip and when to skip to avoid 'tipflation' - KHOU 11
You’ve heard of inflation and shrinkflation but how about tipflation? It seems like more businesses than ever are expecting tips these days.
December 2, 2022Business News
Avoiding 'tipflation' during the holidays: Here's when to tip and when to skip - WDSU 6
During the holiday season, how do you tell when to add a tip and when to skip it?
December 2, 2022Business News
Avoiding 'tipflation' during the holidays: Here's when to tip and when to skip - WLWT5
Shoppers say they're seeing more requests to add gratuity at more places — even on some online orders.
December 2, 2022Business News
Omicron variant may impact supply chain - ABC Action News
As the omicron variant spreads, you've probably read up on how to keep yourself healthy. But analysts like Dr. Seckin Ozkul, director of the Supply Chain Innovation Lab at USF, are studying its impact on the health of our global economy and the supply chain.
December 2, 2022Business News