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![image of chatbot](/business/news/images/2022/12-6-chatbot-study-listing-490x327.jpg)
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
![image of gabriel mocelin](/business/news/images/2022/12-6-gabriel-mocelin-spotlight-listing-490x327.jpg)
Student Spotlight: Gabriel Mocelin lands Goldman Sachs summer internship in New York City
University of South Florida finance student Gabriel Mocelin landed his dream internship and is headed to New York this summer to learn from the best at Goldman Sachs. But when he started classes at USF, he knew little about the finance industry or how to best prepare himself for a career in finance.
December 6, 2022Business News, Spotlights
![While we're paying more for just about everything these days, you've probably also noticed you're being asked to tip more than ever too. Don't be afraid to say no!](https://media.khou.com/assets/KHOU/images/9d6935a7-e0c1-45ce-8f7e-7609cca9c5d2/9d6935a7-e0c1-45ce-8f7e-7609cca9c5d2_1920x1080.jpg)
When to tip and when to skip to avoid 'tipflation' - KHOU 11
You’ve heard of inflation and shrinkflation but how about tipflation? It seems like more businesses than ever are expecting tips these days.
December 2, 2022Business News
![Video thumbnail](https://hips.hearstapps.com/vidthumb/00ed68d6-8a2f-4eeb-939c-0de0a9eea34d/thumb_1920x1080_00002_1669952649_54116.jpg)
Avoiding 'tipflation' during the holidays: Here's when to tip and when to skip - WDSU 6
During the holiday season, how do you tell when to add a tip and when to skip it?
December 2, 2022Business News
![Video thumbnail](https://hips.hearstapps.com/vidthumb/00ed68d6-8a2f-4eeb-939c-0de0a9eea34d/thumb_1920x1080_00002_1669952649_54116.jpg)
Avoiding 'tipflation' during the holidays: Here's when to tip and when to skip - WLWT5
Shoppers say they're seeing more requests to add gratuity at more places — even on some online orders.
December 2, 2022Business News
![Containers are stacked at the Port of Los Angeles in Los Angeles, Friday, Oct. 1, 2021. (AP Photo/Jae C. Hong)](https://ewscripps.brightspotcdn.com/dims4/default/5cb40fc/2147483647/strip/true/crop/5361x3016+0+279/resize/1280x720!/quality/90/?url=https%3A%2F%2Fewscripps.brightspotcdn.com%2Fac%2F24%2F40b829f5447280dfaf9b586004f4%2Fap21286458770591.jpg)
Omicron variant may impact supply chain - ABC Action News
As the omicron variant spreads, you've probably read up on how to keep yourself healthy. But analysts like Dr. Seckin Ozkul, director of the Supply Chain Innovation Lab at USF, are studying its impact on the health of our global economy and the supply chain.
December 2, 2022Business News
![image of serbia visit](/business/news/images/2022/12-2-serbia-visit-listing-490.jpg)
Serbian students, professors visit Sarasota-Manatee campus as part of tourism research grant
Nine professors and students from the University of Novi Sad in Serbia traveled to the University of South Florida’s Sarasota-Manatee campus in November as part of a U.S. Embassy Partnership grant designed to foster a long-term relationship between the hospitality and tourism programs at the two schools.
December 2, 2022Business News
![File photo - News4Jax](https://res.cloudinary.com/graham-media-group/image/upload/f_auto/q_auto/c_scale,w_900/v1/media/gmg/FDNIVVP5G5EYRGGTN6DWBGU6A4.png?_a=ATO2BAA0)
Have you been hit by ‘tip-flation’? Shoppers spotting tip requests in unusual places. - News4Jax
You might not be able to escape it while holiday shopping, even from home.
December 2, 2022Business News
![USF Muma College of Business](/business/news/images/2022/muma-listing-image-490x327.jpg)
Supply Chain Better Than Last Year But... - KISS 103.9
The supply chain is in better shape now than a year ago, but a Florida expert says issues with China's COVID restrictions may keep some items in short supply this holiday season.
December 1, 2022Business News
![Researchers with the University of South Florida have patented technology that creates encrypted digital certificates. Photos courtesy of usf.edu.](https://stpetecatalyst.wpenginepowered.com/wp-content/uploads/2022/11/Here-I-Am-e1669752595913.jpg)
USF professor patents ‘digital alibi’ technology - Catalyst
In between teaching computer science and engineering, Professor Sriram Chellappan spent the last several years brainstorming ideas that could help protect people wrongly accused of crimes.
November 29, 2022Business News, Research and Innovation
![image of entrepreneurship competition](/business/news/images/2022/11-28-entrepreneurship-ranking-listing-490x327.jpg)
The Princeton Review places USF’s graduate entrepreneurship program No. 9 in the nation
The Princeton Review released its Top Graduate Schools for Entrepreneurship Studies list for 2023 and placed USF’s Center for Entrepreneurship at No. 9 in the country and No. 5 among public universities.
November 28, 2022Business News, Entrepreneurship
![A look at the patent-pending technology the University of South Florida is creating to better pinpoint a user's location. University of South Florida](https://media.bizj.us/view/img/12401662/hero-image*1140xx1200-675-0-76.jpg)
USF patenting new voice-enabled tech to better track location and identity - TampaBayInno
The University of South Florida is working on securing a patent for technology to better help users confirm their location and identity, all through the sound of their voice.
November 28, 2022Business News, Research and Innovation