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![hands holding phone PHOTO: CANVA](https://retailwire.com/wp-content/uploads/Chatbot.jpg)
Will Chatbots Ever Drive Customer Service Interactions? - RetailWire
Only 8% of customers used a chatbot during their most recent customer service experience, according to a survey by Gartner.
August 10, 2023Business News
![image of fabrizio petrozzi yanez](/business/news/images/2023/08-03-fabrizio-petrozzi-listing.jpg)
USF to confer more than 2,400 degrees during summer commencement ceremonies on Aug. 5
One of those graduates is Fabrizio Petrozzi Yanez, who was named a Muma College of Business 25 Under 25 honoree and who will earn a bachelor's degree in business management.
August 3, 2023Business News
![image of childs and presley](/business/news/images/2023/07-25-usf-alumni-awards-listing.jpg)
USF announces 2023 Alumni Award recipients
Two USF Muma College of Business grads are among the distinguished honorees selected for a 2023 Alumni Award. J. Michelle Childs ('88, Management) is a circuit judge for the U.S. Court of Appeals. Steve Presley ('90, Accounting) is executive vice president and CEO, North America, for Nestlé.
July 21, 2023Honors and Awards
![USF receives $8.5 million to help stressed heath care workers Jonee Lewis reports.](/business/news/images/2023/generic-muma-listing-image.jpg)
USF receives $8.5 million to help public health leaders address post-pandemic challenges - Fox 13 Tampa Bay
The University of South Florida was awarded more than $8.5 million in grants to train the nation’s public health leaders in collaboration and leadership skills.
July 6, 2023Business News
![USF Muma College of Business](/business/news/images/2022/muma-listing-image-490x327.jpg)
USF Receives $8.5M to Train Public Health Leaders in National Program - Mirage
In an effort to strengthen the U.S. public health system, three national philanthropic nonprofits have awarded the University of South Florida more than $8.5 million in grants to train the nation's public health leaders in collaboration and leadership skills.
June 30, 2023Business News
![The university has received more than $8.5 million to train the nation’s public health leaders on collaboration and leadership skills. THOMAS BARWICK](https://media.bizj.us/view/img/12070618/gettyimages-1211642643*750xx2121-1193-0-111.jpg)
As burnout increases among health care workers, USF gets $8.5 million to train industry leaders - Tampa Bay Business Journal
A psychology expert in the USF Muma College of Business will help lead the effort.
June 29, 2023Business News
![image of collaborative leadership](/business/news/images/2023/06-28-phearless-story-listing.jpg)
USF awarded over $8.5 million to train public health leaders in national collaborative leadership program
In an effort to strengthen the U.S. public health system, three national philanthropic nonprofits joined to award USF grants to lead the PHEARLESS initiative designed to rebuild collaboration and leadership skills among public health leaders.
June 28, 2023Business News, Research and Innovation
![image of city planning graphic](/business/news/images/2023/06-06-city-corridors-study-muma-info-systems-listing.png)
USF business analytics graduate students analyze historical data to inform future city planning
A partnership between the City of St. Petersburg and USF’s Muma College of Business provided a group of graduate students the opportunity to analyze historical data that could help the city make informed decisions about future growth in the community.
June 6, 2023Business News, Research and Innovation
![image of student in reliaquest labs](/business/news/images/2023/05-09-reliaquest-labs-spring-cohort-listing.jpg)
USF’s ReliaQuest Labs train new crop of cybersecurity threat hunters
The program, in its fifth and final year of a $1 million dollar partnership gift from ReliaQuest, is an intensive training lab where industry experts teach students how to detect and neutralize cyber threats.
May 9, 2023Business News
![image of lorena froze](/business/news/images/2023/lorena-froze-student-spotlight-listing.png)
Student Spotlight: Lorena Froze uses data analytics to help others understand financial literacy
The USF Muma College of Business business analytics and information systems major moved from Brazil to the U.S. with her family not knowing anyone. Now she will be interning at JP Morgan this summer and sees data literacy as a path toward financial literacy.
May 3, 2023Spotlights
![image of balaji and patent](/business/news/images/2023/05-02-patents-usf-balaji-listing.png)
USF continues to rank among the top universities for new patents
Based on the 84 new patents secured during the 2022 calendar year, USF is 14th among American public research universities and 35th among all universities worldwide in generating new patents. This marks the 10th year USF has ranked in the top 15 among American public universities.
May 2, 2023Business News, Research and Innovation
![image of ocarson fils](/business/news/images/2023/05-02-ocarson-fils-student-spotlight-listing.png)
Student Spotlight: O’Carson Fils creates buzz for the USF Bellini Center for Talent Development
Directors at the Bellini Center for Talent Development named Fils the inaugural Bellini ambassador, an informal role given to Fils for his dedication and hard work.
May 2, 2023Spotlights