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A woman drawing a diagram labeled with the words introvert, sensing, intuitive, and extrovert

Understanding Personality Types: Communicating Effectively in the Workplace

Understanding employees as individuals – each with unique personalities, strengths, and life experiences – is an essential leadership skill. Let’s take a closer look at how leaders can take steps toward understanding personality types and communicating effectively in the workplace.

June 23, 2020Leadership and Management

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Connecting With Your People Outside of Work Roles

Not long after our office began working exclusively from home 11 weeks ago, we initiated a weekly “coffee” video chat for the purpose of connecting socially with one another. The only hard-and-fast rule of the meeting is no one is allowed to talk shop.

May 29, 2020Director's Corner, Leadership and Management

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6 Ways to Improve Employee Wellness for Productivity

As a leader in your organization, you’re faced with a tough challenge. How can you maintain productivity (and profitability) when workers are chronically stressed due to COVID-19? The answer is simple: Take care of your employees’ emotional and mental well-being.

May 22, 2020Human Resources, Leadership and Management, Process Improvement, Professional Development

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5 Reasons Why You Should Offer Health Insurance for Employees

If this article had a moral, it would be that giving your employees health insurance coverage is the right thing to do and, ultimately, beneficial for all concerned parties. It’s kind of like A Christmas Carol in that Ebenezer Scrooge opening his heart was a good thing for him that ultimately saved Tiny Tim.

May 8, 2020Human Resources, Leadership and Management

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Benefits of Encouraging Employees to Use Vacation Time

Research on the benefits of encouraging employees to use vacation time shows they’re also a source of improved productivity and profit for businesses and better mental, physical, and financial health for employees. And all that is adrenaline for the economy.

May 1, 2020Human Resources, Leadership and Management

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Leadership During Crisis

In a crisis, crucial elements for leadership must exist—and it begins with trust. Having the trust of your team is always critical but, now, the need is certainly amplified.

April 29, 2020Director's Corner, Leadership and Management

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Movement, Mindfulness, and Motivation: How to Increase Employee Productivity

To help your team achieve improved outcomes and have less stress doing it, focus on three almost effortless improvements to the modern workplace: Movement, mindfulness, and motivation are how you can increase employee productivity and enhance your team’s everyday experience at work.

March 24, 2020Human Resources, Leadership and Management, Professional Development

A group of people working together around a table with laptops and paperwork

10 Tips for More Productive Meetings

We meet to focus skills, talents, and minds on things that bring success. In short, meetings are the heart of corporate communication, so a business that can’t hold productive meetings is akin to a standup comic who can’t write jokes.

March 13, 2020Leadership and Management, Process Improvement, Professional Development

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How to Fight Employee Turnover by Showing Appreciation

It’s great when the bottom line and golden rule line up. For example, keeping good employees happy is cost-effective, and churn is costly.

March 10, 2020Human Resources, Leadership and Management

A group of people sitting at a table with a woman smiling and talking with her hands

How to Motivate Employees with Positive Reinforcement

One proven approach to getting tangible results from investing in your people: Learn how to motivate employees with positive reinforcement.

January 17, 2020Leadership and Management

A group of three people sitting at a desk wearing headsets, with one man touching his face

A Game-Changing Tip for Dealing with Difficult Customers

Somewhere between “buyer beware” and “the customer is never wrong” is the sweet spot of customer service where you concede that the people you serve are never wrong but gently allow that they are not always right.

December 13, 2019Leadership and Management, Professional Development

A group of people sitting around a table smiling with their fists raised in the air

5 Proven Employee Motivation Strategies

A motivated employee is more engaged, and an engaged employee is more productive. Gallup calculations on the U.S. workplace indicate 34 percent of workers are engaged (a survey high), 13 percent are “actively disengaged” (a new low – in a good way), and that engagement is a key driver of positive business outcomes.

December 4, 2019Human Resources, Leadership and Management

About Corporate Training and Professional Education

USF Corporate Training and Professional Education empowers people to craft their future without limits through engaging professional growth learning and certification programs. Its programs focus on an array of topics – human resources, project management, paralegal, process improvement, leadership skills, technology, and much more.