University of South Florida

Information Technology

Updates

Get IT Help With Self-Service Search

Did you know there is an easy and fast way to get help with technology related questions at USF? You don’t have to wait or contact anyone to get the assistance you need right now. 

With the Self-Service Search, you can find information and resources for tech issues just by entering a simple search term, such as “NetID,” “MFA,” “Remote Desktop” and more. 

For example, what should you do if you need help connecting to WiFi at USF? Simply search “WiFi” or “wireless” and you’ll see articles on how to connect to Eduroam, USF’s secure wireless network. Depending on your type of device, there are several step-by-step guides on how to connect. It’s that easy to get the information you need. 

Click here to access the Self-Service Search. 

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About Department News

USF IT is an energetic, passionate and diverse team of experts focused on empowering students, faculty, staff and client partners with the technology and resources they need to be successful.