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![image from state of the region](/business/news/images/2023/02-10-state-of-the-region-listing.png)
‘State of the Region’ researchers unveil economic competitiveness data measuring the quality of work and life in the Tampa Bay region
Researchers shared some high notes — as well as some sobering trend lines — at the sixth State of the Region community luncheon held on USF’s Tampa campus.
February 10, 2023Business News, Events, Research and Innovation
![image of cybersecurity](/business/news/images/2023/02-02-crest-cyber-grant-listing.png)
USF awarded its largest grant to prepare students for federal cybersecurity careers
The National Science Foundation has awarded the University of South Florida a $3.7 million grant – helping prepare students for in-demand, high-paying cybersecurity jobs in the federal government and other public institutions.
February 2, 2023Business News, Research and Innovation
![image of ai forum](/business/news/images/2023/01-27-ai-forum-guidewell-listing.jpg)
USF and Florida Blue host inaugural forum on AI and data for healthcare
The conference brought policymakers, healthcare industry leaders, academics, and students together to share ideas and promote collaboration on using data and AI in the healthcare industry.
January 27, 2023Business News, Events, Research and Innovation
![image of manish agrawal](/business/news/images/2023/02-15-manish-innovation-award-listing.jpg)
USF faculty members recognized with Excellence in Innovation Awards
Manish Agrawal, a professor of information systems and management at the Muma College of Business, was named the recipient of the USF Excellence in Innovation Award.
January 25, 2023Business News, Honors and Awards, Research and Innovation
![women talking](https://www.scenesarasota.com/magazine/wp-content/uploads/2023/01/usf.jpg)
National Science Foundation Grant Will Prepare USF Students for Cybersecurity Careers - Sarasota Scene
The National Science Foundation (NSF) has awarded the University of South Florida a highly competitive grant to help prepare cybersecurity students for in-demand, high paying jobs at government and other public sector institutions.
January 19, 2023Business News, Research and Innovation
![Muma College of Business at the University of South Florida](https://media.bizj.us/view/img/11128638/muma*750xx500-282-0-103.jpg)
USF snags $4.4 million NSF grant to boost cybersecurity talent in Tampa Bay - Tampa Bay Business Journal
The university's commitment to cybersecurity has steadily increased over the years.
January 19, 2023Business News, Research and Innovation
![image of chatbot](https://dp9eps5gd5xd0.cloudfront.net/image-handler/ts/20221208054317/ri/750/src/images/news/ImageForNews_13459_16704960931908411.jpg)
Artificial Intelligence Chatbots to Streamline Customer Service Tasks - AZO Robotics
A new study performed at the University of South Florida analyzes how emotion-expressing AI chatbots have the potential to impact customer service.
December 8, 2022Business News, Research and Innovation
![Denny Yin](https://i.ytimg.com/vi/lk-EDuvsxNo/maxresdefault.jpg?sqp=-oaymwEmCIAKENAF8quKqQMa8AEB-AH-CYAC0AWKAgwIABABGGUgVShHMA8=&rs=AOn4CLAZ1NEDEDBagTh3YDO08NVRt3EYng)
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - Mirage
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 8, 2022Business News, Research and Innovation
![Credit: CC0 Public Domain](https://scx1.b-cdn.net/csz/news/800a/2018/chatbot.jpg)
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - Tech Xplore
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 7, 2022Business News, Research and Innovation
![image of chatbot](/business/news/images/2022/12-6-chatbot-study-hero-1000x688.jpg)
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - USF News
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
![image of chatbot](/business/news/images/2022/12-6-chatbot-study-listing-490x327.jpg)
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the University of South Florida examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
![Researchers with the University of South Florida have patented technology that creates encrypted digital certificates. Photos courtesy of usf.edu.](https://stpetecatalyst.wpenginepowered.com/wp-content/uploads/2022/11/Here-I-Am-e1669752595913.jpg)
USF professor patents ‘digital alibi’ technology - Catalyst
In between teaching computer science and engineering, Professor Sriram Chellappan spent the last several years brainstorming ideas that could help protect people wrongly accused of crimes.
November 29, 2022Business News, Research and Innovation