About Us
The word "ombuds" (pronounced ahm-budz) originated when the Swedish Parliament instituted an Ombudsman in 1809 to be an independent observer of the government to safeguard citizens' rights.
Organizational ombuds work with individuals and groups in an organization to (1) provide a safe space to talk about an issue or concern, (2) explore options to help resolve conflicts, and (3) bring systemic concerns to the attention of the organization for resolution (International Ombuds Association). Many campuses, other government agencies, non-profit organizations, and corporations offer ombuds services.
All students on every USF campus have access to ombuds services. As a USF student, you can meet with any of our ombuds staff. Contact us to schedule your appointment.
USF's Student Ombuds Office functions under the International Ombuds Association Standards of Practice:
CONFIDENTIALITY: Concerns or information brought to the Ombuds Office will not be shared with anyone unless you give permission for it to be shared and the staff feels that sharing will help solve your problem. The only instance where we are mandated by the state of Florida to share information is if someone poses a threat to themselves or to others.
IMPARTIALITY: The Ombuds does not advocate for you, the student, or the university. The Ombuds Office staff considers the interests and concerns of all parties involved with the goal of achieving fair and equitable solutions.
INDEPENDENCE: The Ombuds Office operates independently of administrative authorities.
INFORMALITY: The Ombuds Office staff will informally investigate student concerns without issuing judgments or decisions. The office does not arbitrate, adjudicate, or participate in any internal or external processes, including legal.
If you are a member of the USF faculty, staff, or administration and would like to schedule an appointment, please contact the USF Ombuds for Faculty, Staff and Administrators at (813) 974-7777.