Successes
Student Stories
Student Success departments supports tens of thousands of students every year progress towards graduation by helping them recover from the flu, get tutoring for a difficult class, form friendships, explore their major, find an internship, develop leadership skills, attend (or plan!) events, get mental health counseling, do financial planning and so much more.
Although we showcase our innovative care management model and predictive analytics, our students' success relies on the entire body of work by our team of professionals.
To address financial predicaments, senior leadership established a special fund to
assist struggling students. With just two semesters left, unexpected financial barriers
were going to halt the graduation plans of this high-achieving engineering student.
Our care management staff tapped into the Don't Stop Don't Drop Fund and helped Teme with the support he needed to complete his degree.
Dalton was referred to an academic advocate by his college advisor who had concerns about his progression. The advocate learned
that Dalton needed classroom accommodations due to a hand injury and facilitated the
process. She also connected him with Care Team partners to address other challenges, helping him to get back on track with his studies.
Maria's last year of college was threatened due to financial difficulties when civil
unrest affected the currency of her home country. Determined not to have her dreams
halted, Maria reached out to the Student Ombuds, who took her case to the Persistence Committee. The cross-functional team was able to coordinate a scholarship for this talented
young woman through USF World so that Maria could complete her degree and graduate.
Far from home and family for the first time in his life, Brandon struggled in his first semester. Identified through predictive analytics, an academic advocate reached out to him, explored his interests, and connected him with both college and fraternity advisors. Brandon soon found himself feeling at home on campus and with an academic direction.