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Get IT Help With Self-Service Search
Did you know there is an easy way to get help with technology related questions at USF? You don’t have to wait or contact anyone to get the assistance you need right now. Find information on how to reset your NetID, enable MFA, connect to wireless and more in just a few seconds. Click here to learn more.
May 15, 2023Service Announcements
Get IT Help With Self-Service Search
Did you know there is an easy way to get help with technology related questions at USF? You don’t have to wait or contact anyone to get the assistance you need right now. Find information on how to reset your NetID, enable MFA, connect to wireless and more in just a few seconds. Click here to learn more.
May 15, 2023Service Announcements
The USF-GOLD Wireless Network is Being Discontinued
USF Information Technology will be retiring the on-campus USF-GOLD wireless network effective May 22, 2023. After this date, USF-GOLD will no longer be available, and everyone will need to connect their devices to the USF wireless network using eduroam.
April 28, 2023Service Announcements
Phishing methods becoming more advanced and targeted
Phishing is a fraudulent attempt to obtain sensitive information such as passwords, multi-factor authentication (MFA) codes, credit card details or other personal information. Many of us have become accustomed to being watchful of poorly spelled email addresses and odd file attachments, but phishing is becoming more sophisticated than ever.
April 10, 2023Service Announcements
Online Safety Tips from USF IT
Phishing is a fraudulent attempt to obtain sensitive information such as passwords, credit card details or other personal information. These attacks are becoming more sophisticated, and anyone can be a target, including university students, faculty and staff. Learn more.
April 3, 2023Technology Tip
Celebrating Women in IT for National Women's History Month
During the month of March, USF Information Technology will be highlighting women in IT to celebrate National Women’s History month. With more women making contributions in Science, Technology, Engineering and Math (STEM) fields than ever before, we wanted to take this opportunity to showcase the diverse and unique perspectives from some of the women who are a part of USF Information Technology.
March 1, 2023IT in the News
Important Security Changes to USF Login Processes
Starting Monday, February 27, when you respond to an MFA push notification using the Authenticator app, you will be presented with a number on the screen you are using to sign in. You will need to type that number into the Authenticator app to complete the approval and sign in process. This step provides an additional layer of security to ensure you are the person actively trying to sign in. Learn more.
February 21, 2023IT in the News
USF Now Has a 100G Network
Excited for faster and stronger internet? USF IT has recently completed a 100-gigabyte upgrade to its connection with the Florida LambdaRail (FLR). Our bandwidth has now increased 10x across the University System. Learn more about how this may impact you.
February 7, 2023Service Enhancements
MFA for VPN Frequently Asked Questions
To enhance the security of our systems, Multi-Factor Authentication has been added to the VPN and Remote Desktop login processes. Remote Desktop users need to log into VPN using MFA before starting a Remote Desktop session. Check out our Frequently Asked Questions page to learn more information and get help with this transition.
February 7, 2023Service Enhancements
Be Aware of Holiday Scams
There are several popular scams used by cybercriminals during the holidays that you should be aware of. Protect yourself and others by learning what to watch out for in emails and text messages.
December 15, 2022Service Announcements
A Podcast Conversation with USF IT's Alice Wei
Alice Wei, USF IT's AVP for Digital Transformation, was recently featured in a podcast with the Tambellini Group to discuss how USF IT’s innovative strategies to rapidly deploy custom applications and leverage agile leadership management has positioned them as a leader in higher education technology.
November 18, 2022IT in the News
USF IT’s Jenny Paulsen Receives National Award for Innovative Higher Education Technology
USF Information Technology is happy to announce that Jenny Paulsen, our Deputy Chief Information Officer, has recently been named a recipient of the University Technology Leader of the Year Award by EdScoop.
November 7, 2022IT in the News