University Performance & Survey Analytics (UPSA)
UPSA Team
About:
Michael Bolen oversees the University Performance & Survey Analytics team in the USF Office of Decision Support where he provides research and analytical support to senior university leadership and the broader university community on a wide range of issues including strategic planning, policy analysis, peer benchmarking, university rankings, survey research, and data submissions to third-party organizations. Mr. Bolen works collaboratively with university colleagues as well as non-university stakeholders to address university and higher education data collection, analyses, and reporting needs.
Mr. Bolen joined the USF Office of Decision Support in 2011 and was previously employed as a Data Analyst at the American Board of Internal Medicine.
Education:
Mr. Bolen is a Ph.D. Candidate in Higher Education Administration and holds a post-master’s graduate certificate in Higher Education Leadership from the USF College of Education. Mr. Bolen also holds a master’s degree in Experimental Social Psychology with a minor in Quantitative Psychology from Middle Tennessee State University and a bachelor’s degree in Psychology with minors in Sociology and in Gerontology from the University of Florida.
Education:
- B.S., Management Information Systems, University of South Florida
Areas of Specialty:
- Peer Benchmarking
- Business Intelligence and Data Visualizations
- Data Analysis
- Database Development and Management
- Web Development
Education:
- M.A., Applied Anthropology, University of South Florida
- B.S., Psychology, Florida State University
- B.S., Sociology, Florida State University
Areas of Specialty:
- Peer Benchmarking
- External Data Submission
- Survey Research and Analytics
- Qualitative Research
- Rankings Analyses
- Data Visualization
Viviana Milla-Angeles
Data Analyst
(813) 974-1360
vivianamilla@usf.edu
Education:
- M.S. Business Analytics and Information Systems, University of South Florida
- B.S., Quantitative Econometrics
Areas of Specialty:
- Peer Benchmarking
- Survey Research and Analytics
- Qualitative Research
- Rankings Analyses
- Data Visualization