About Us

Accreditation

Student Health & Wellness Center (SHWC) has been accredited by AAAHC since March 2011. Accreditation is a voluntary process through which the quality of our services and performance is measured against nationally recognized standards. The accreditation process involves a self-assessment by the organization followed by a thorough on-site review by an AAAHC expert surveyor. For more information on AAAHC, please visit their website.

What does accreditation mean for you? By going to an accredited health clinic, you get an assurance that the quality of care and services you're going to receive meet the strictest standards. Accreditation surveyors review all of our care, policies, processes, and facilities and provide feedback to ensure that we provide you with the highest quality of care.

A Commitment to Quality
SHWC is committed to providing high quality services that are confidential, cost-effective, sensitive to the diverse needs of college students, and convenient. We continue to challenge ourselves to exceed high standards of excellence through quality improvement programs in all departments, continuing education for staff, annual performance evaluations, patient feedback/surveys, and working with campus and community partners.

Patient Satisfaction
SHWC encourages patients to provide feedback about the quality of care and services. Our quality assurance team reviews your suggestions and concerns and tires to resolve them in a timely manner.

To submit a suggestion or concern:

Contact SHWC through our feedback form
Place comments/suggestions in the on-site suggestion box located in the SHWC clinic lobby.

Patient Privacy
SHWC assures that all health care providers, clinical support staff, administrative staff and student employees working in the student health clinic adhere to established ethical principles and codes of professional practice including patient confidentiality, privacy, dignity, and informed consent. As a patient of SHWC, you also have certain Rights and Responsibilities. We encourage you to review these and be sure to ask questions if you have any concerns.