THE PORTAL

Book An Appointment

This page outlines the steps for scheduling and joining an ASC appointment in Accudemia.

Cancelling or Rescheduling an Appointment

Students can cancel or reschedule an appointment up to 30 minutes in advance. For any changes within 30 minutes of the appointment, please contact the ASC by phone (813-974-2713) or email (asc-online@usf.edu) for assistance.

The following video is a tutorial for a step-by-step guide on how to cancel or reschedule an appointment.

Join the Meeting

There are two ways students can join their tutoring appointment on Teams:

  1. From the Accudemia Homepage:
    Go to the “Upcoming Appointments” banner to view appointments, including tutor names, subjects, and the time until your session. Click the red “Join Now” button when it's available.
  2. From Confirmation Email:
    Open the confirmation email in the USF inbox. Find and click the “Join Meeting” link to access theTeams session.

Timing to Join the Meeting

  • Within 30 minutes of an appointment, a red “Join Now” button providing the Teams meeting link will appear next to the tutor. If you join more than 10 minutes early, you'll see a message stating “Session has not started yet.”
  • Wait until 10 minutes before your session, refresh the page, and then click “Join Session Now” to access your Teams meeting.
Tip: It is recommended that you join through your local Teams application for better user experience. 

Log in Microsoft Teams

  • Once Teams is open in the app or browser, adjust the meeting settings as needed.
  • Click on “Join now” button to enter the “waiting room.”
  • A message indicating the tutor is preparing will appear, and students will be admitted to the session at the scheduled time.
Tip: Students should make sure that their internet connection is stable, sit in a quiet place for better audio quality and interactions, and choose a virtual background if desired. Our tutors will encourage students to turn on their camera to enhance engagement during the session.